3 Steps To Become A Travel Agent in Ontario!

Being a travel agent is a rewarding and exciting career … and with the right training and education, even you can become a certified travel professional!

Generally, travel agents either work from home or from a travel agency office. Whether you choose to be a home based or agency based agent, there are important certification requirements that you need to be aware of if you want to work and legally sell travel services in Ontario.

The travel industry in Ontario is regulated. The Travel Industry Council of Ontario (TICO) is Ontario’s Travel Regulator and administers the legislation that regulates the approximately 2,400 travel retailers, websites and travel wholesalers (tour operators) located and operating in the province.

Every person in Ontario who is working for a retail travel agency and is selling travel services or providing travel advice to the public must, by law, meet the Industry’s Education Standard and obtain TICO Certification.

The 3 basic steps TICO recommends in order for you to be able to work in the travel industry in Ontario are as follows:

STEP 1: Consider your Training Options    

Before obtaining your TICO Certification, consider the various education and training options available to choose from. You can complete a travel and tourism program in person or online at several colleges or specialized tourism training institutes.  Having the proper training and credentials is extremely valuable and can help you be more successful in your career.travelagent

Travel Agent Courses & Certificate Programs You Can Attend In Person:

Travel Agent Courses & Certificate Programs You Can Complete Online:


STEP 2: Pass The TICO Education Standards Exam

 In Ontario, retail travel agencies must be registered with TICO, the Travel Industry Council of Ontario. Before you can start working and sell travel services for one of these registered travel agencies, you have to pass the TICO Education Standards Exam.  When you successfully pass the exam, you’ll be able to work at a TICO registered Ontario travel agency and sell travel services or provide travel advice to the public.

Learn More About The TICO Exam:

For an Overview of the exam process as well as the fees, registration, obtaining a study manual and anything else you need to know about the TICO exam – click here.


STEP 3: Decide Where You Want To Work!

When you’re a fully qualified travel agent, you can decide if you want to work from home as a home based agent or if you would prefer to work in the offices of a travel agency. Speak to a number of different travel agencies to compare their policies to determine which arrangement is the best fit for you. Ensure that any company you’re considering working for in Ontario is a TICO registered travel agency. To check for one of the 2,400 currently registered travel agencies, use TICO’s agency search tool.

The beauty of a career in the tourism industry is that you can choose how and where you want to work. Plus, you’ll be able to use your knowledge and experience to book adventures for your clients to travel the world.  If you love to travel and enjoy being in sales, then a career as a travel industry professional could be right for you.

For more information about becoming a TICO certified travel agent, click here


Book with a TICO Registered Travel Agency

Visit TICO.ca for additional travel tips or to find a TICO registered travel agency.

Booking online? Click here for travel tips to avoid disappointment when booking online.

All travel agencies in Ontario are regulated by TICO. Registered TICO travel agencies provide additional consumer protection for your travel investment that may not be available when booking with travel agencies based in other countries or provinces.

No matter how good your travel package looks, make sure your vacation goes according to plan. Book with a TICO registered travel agency. Search for a TICO registered travel agency now.

For any additional questions and comments please email tico@tico.ca