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Why Worry When Adventure Awaits?

Book with a TICO registered travel agency or website. Search over 2,400 Ontario travel agencies and websites.

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Consumer Travel Complaints

Travel Complaints

Complaint Handling Process

Looking to submit a formal complaint? Learn more about TICO’s complaint handling process.

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Additional Travel Complaints Information

Additional Information

Read more travel complaint information including examples of issues TICO can and cannot assist with.

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Travel Complaints

File A Complaint

Request a complaint form here or contact TICO’s complaints department to assist with any questions.

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Travel Compensation Fund

Compensation For Travel Complaints

What is The Compensation Fund?

The compensation fund is financed by travel agents and wholesalers to provide additional protection for travel consumers.

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Compensation FAQ

Compensation Fund FAQ

The compensation fund may reimburse travel services not provided. Read our FAQ for eligibility, deadlines, and more.

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File A Claim For Travel Complaints

File A Claim

Request a claim form and apply for reimbursement through the Ontario Travel industry Compensation Fund.

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Helpful Advice Before You Book

Travel Tips

Travel Tips

Planning a vacation? Make sure your trip goes according to plan by following our travel tips.

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Travel Checklists

Travel Checklists

Why worry when adventure awaits? Try out our helpful travel checklist when booking your next trip.

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Travel Blog

Ask TICO

Have a travel question? “Ask TICO” for a chance to be a part of our question and answer blog.

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