Category: TICO News

COVID-19 – news and information for consumers who booked travel with an Ontario travel agency, website or tour operator

Effective April 25, 2022, fully vaccinated travellers will no longer be required to provide a quarantine plan upon entry or wear a mask in public spaces for 14 days post-arrival. Unvaccinated or partially vaccinated children aged five to 11 who are accompanied by a fully vaccinated parent or guardian will no longer have to undergo…

What happens when a major travel company goes out of business?

Over the past week, we’ve seen news coverage out of the United Kingdom detailing the collapse of iconic airline and tour operator Thomas Cook. The company shut its doors, impacting the travel plans of 600,000 people and left 150,000 passengers stranded in destinations around Europe, the Caribbean and the U.S. We’ve seen that the U.K.’s…

Take the Travel Industry Act Survey – Have Your Say Ontario!

The Ontario Government is currently updating the Travel Industry Act and Consumer Services is inviting you to provide your input! We are encouraging you, the consumer, to fill out a short survey to help the Ontario Government identify areas that will better protect you and your travel investments. This includes bus tours or vacation packages with flight(s)…

What Makes A FantasTICO Travel Agent?

Today is Travel Agent Day and we are celebrating FantasTICO travel agents! A FantasTICO travel agent will take your trip from dramatic to DramaTICO, from exotic to ExoTICO, from romantic to RomanTICO, and will make everything FanTASTICO! FantasTICO Travel Agents Are TICO Registered All travel agencies in Ontario are regulated by TICO. Registered TICO agencies…

TICO’s Wild Suitcases Are On The Move Again

Cheetahs are pouncing, gazelles are leaping, and Zebras are darting once again. TICO’s Wild Suitcase commercial has returned to TV screens across Ontario. A stampede of 33 million impressions will tell Ontario travellers to look for the TICO logo before they book to ensure there trip is FantasTICO. This Year It Will Be A Stampede!