Category: TICO News

TICO’s research finds Ontarians believe travel is now more complex. Here are three ways to simplify it.

Ontarians are excited to travel – a recent survey conducted by TICO found nearly 70% intend to travel over the next few months – but they know it’s not always a smooth experience. Despite the excitement, 71% of Ontarians feel that travel is more complex now than it was prior to the start of the…

COVID-19 – news and information for consumers who booked travel with an Ontario travel agency, website or tour operator

Government of Canada COVID-19 information – latest border rules, travel restrictions, checklists and more.  If you are travelling outside of Canada, click here to access travel advisories for specific destinations. Travel Voucher and Credit Information  In Ontario, all travel agencies, websites and tour operators are regulated under the Travel Industry Act, 2002, which is enforced…

What happens when a major travel company goes out of business?

Over the past week, we’ve seen news coverage out of the United Kingdom detailing the collapse of iconic airline and tour operator Thomas Cook. The company shut its doors, impacting the travel plans of 600,000 people and left 150,000 passengers stranded in destinations around Europe, the Caribbean and the U.S. We’ve seen that the U.K.’s…

Take the Travel Industry Act Survey – Have Your Say Ontario!

The Ontario Government is currently updating the Travel Industry Act and Consumer Services is inviting you to provide your input! We are encouraging you, the consumer, to fill out a short survey to help the Ontario Government identify areas that will better protect you and your travel investments. This includes bus tours or vacation packages with flight(s)…

What Makes A FantasTICO Travel Agent?

Today is Travel Agent Day and we are celebrating FantasTICO travel agents! A FantasTICO travel agent will take your trip from dramatic to DramaTICO, from exotic to ExoTICO, from romantic to RomanTICO, and will make everything FanTASTICO! FantasTICO Travel Agents Are TICO Registered All travel agencies in Ontario are regulated by TICO. Registered TICO agencies…

TICO’s Wild Suitcases Are On The Move Again

Cheetahs are pouncing, gazelles are leaping, and Zebras are darting once again. TICO’s Wild Suitcase commercial has returned to TV screens across Ontario. A stampede of 33 million impressions will tell Ontario travellers to look for the TICO logo before they book to ensure there trip is FantasTICO. This Year It Will Be A Stampede!