What is TICO?
Tips for Purchasing Travel Services
To benefit from the consumer protection available in Ontario and remember, whether booking in person, over the phone or online, make sure you always purchase your travel services from an Ontario registered travel agency. Check out our useful Travel Tips and our Consumer Checklist to help you with your travel plans.
Travel Compensation FundWhen you purchase your travel services from a TICO registered travel agency you are protected by an industry financed Travel Compensation Fund. Find out more about the Compensation Fund and under what circumstances it provides protection to consumers as well as how to file a claim.
TICO Education Standards Program / TICO ExamEvery person who is working for a registered Ontario retail travel agency and is selling travel services or providing travel advice to the public must, by law, meet the TICO's Education Standards. This includes supervisors and managers on a registrant's registration record with TICO. For more information and to register to write the exam - click here.
Find a TICO Registered Travel Agency
Find out if the travel agency you want to book with is registered by using TICO’s Travel Agency Search feature. Remember, only consumers who purchase travel services from TICO registered travel agencies benefit from the consumer protection available in Ontario.