TICO.ca - Travel Industry Council of Ontario

 

Here's how TICO protects your travel investment:

 
 
  

TICO is consumer protection

Traveling? Thinking of taking a trip?
TICO protects you in four main ways.


Watch this overview to find out how TICO protects your travel investment.
 
These brief videos give you all the details you need to know. Watch the overview or select one of these categories.
 
Overview

Overview

TICO protects you in four main ways.

 Regulation

Regulation

TICO regulates the Ontario travel industry.

 Monitoring

Monitoring

TICO inspects and monitors all Ontario travel agencies.

 Refunds

Refunds

TICO refunds money for services you paid for but did not receive.

 Complaints

Complaints

TICO helps you out with a complaints process.

 

 

Introduction

  

  TICO Industry Advisories and News

Planning a vacation or business trip? The Travel Industry Council of Ontario has information regarding the consumer protection available to you when you purchase travel services from an Ontario-registered travel agency.


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Advisories and News

 
 
     
 

Compensation Fund

Find out about the Ontario Travel Industry Compensation Fund and what protection it provides and how to file a claim. Check out TICO's Consumer Travel Tips. Also, learn more about TICO's role in consumer complaints and what assistance TICO can provide in reaching an equitable resolution.
 

TICO Travel Tips

Are you aware of the terms and conditions of the travel services you have just purchased? TICO's Consumer Travel Tips can help to answer your questions and provide you with useful information on what you should know prior to purchasing your travel services. Become a savvy traveller, do some research and learn more about what you should consider when planning to travel.
 
Find a TICO Registered Travel Agency Site Search

 
 

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