Tag: travel complaints

How does TICO help consumers?

You may know to look for the TICO logo when you book travel, but do you know what the logo represents? It’s all about consumer protection. TICO’s online directory Any travel agency or website operating from Ontario, meaning they have a physical presence here, must be registered with TICO and follow laws that protect consumers….

COVID-19 – news and information for consumers who booked travel with an Ontario travel agency, website or tour operator

Effective April 25, 2022, fully vaccinated travellers will no longer be required to provide a quarantine plan upon entry or wear a mask in public spaces for 14 days post-arrival. Unvaccinated or partially vaccinated children aged five to 11 who are accompanied by a fully vaccinated parent or guardian will no longer have to undergo…