TICO Certification Program

The new TICO Certification Program launched on January 5, 2026, which replaced the previous Education Standards Program. For more information, please visit the About the TICO Certification Program page.

Every person who works for a TICO-registered travel agency or booking website, and sells travel services or provides travel advice to the public must, by law, complete the TICO Certification Program and exam.

The TICO Certification Program is administered by Oliver’s Publishing Inc., a recognized leader in adult e-learning program.

CLICK HERE TO ENROLL IN THE PROGRAM

For more information:

• About the TICO Certification Program
• Frequently asked questions
• How to become a TICO Certified Travel Counsellor and Supervisor/Manager in Ontario

Customer support for the TICO Certification Program or to obtain a copy of your certificate:

Please contact Oliver’s at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-800-238-0377.

IMPORTANT NOTE: Successfully passing the TICO Certification Program and exam allows you to sell travel services or provide travel advice to the public on behalf of a TICO-registered travel agency. It does not mean that you are licensed to sell travel services in Ontario.

A completion certificate is not the same as obtaining TICO registration.

If you are not working for a TICO-registered travel agency, and you intend to sell travel services in Ontario, you need to contact TICO’s registration department to obtain registration before you can start selling travel services.

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