On December 6, 2023, the Office of the Auditor General of Ontario (OAGO) released its value-for-money audit of the Travel Industry Council of Ontario (TICO). The report identifies recommendations for TICO to enhance its operations in administrating the Travel Industry Act, 2002, while also considering the significant changes that have occurred in Ontario’s travel marketplace.

In early 2024, TICO will provide its implementation plan to the Minister of Public and Business Service Delivery. TICO will also report on its progress to address the recommendations through a Public Action Plan, which will be posted on this page.

Value-for-money audit report

News release: TICO welcomes Auditor General’s recommendations following release of value-for-money audit report

Message from TICO’s CEO Richard Smart regarding the Auditor General report