Consumer & Industry Alert: Unregistered Travel Agency - Barrett & Carlysle Travel Ltd.

Barrett & Carlysle Travel Ltd.
1822 Sherwood Forrest Circle
Mississauga, ON L5K 2E7
(866) 468-4741
https://www.barrett-carlysle.com/
https://www.facebook.com/BarrettCarlysleTrav/

The Travel Industry Council of Ontario (TICO) is advising the public and members of the travel industry that Barrett & Carlysle Travel Ltd. is not registered with TICO, as required by law to operate and sell travel services in Ontario. On April 22, 2022, TICO issued a Cease and Desist Notice against Barrett & Carlysle Travel Ltd. from continuing their operations.

TICO has received a consumer complaint regarding Barrett & Carlysle Travel Ltd. TICO is asking anyone with information or who has purchased travel services from this company to contact TICO at 1-888-451-8426 or email: This email address is being protected from spambots. You need JavaScript enabled to view it..

It is alleged that Barrett & Carlysle Travel Ltd. has continued to operate after its TICO registration expired on March 31, 2021, without renewal paperwork being submitted, despite several warnings from TICO.

On November 8, 2021, TICO charged Barrett & Carlysle Travel Ltd. with one count of operating as a travel agent without being registered. Additionally, TICO charged Tanya Schneider-Steinbock with one count of operating as a travel agent without being registered, and one count of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence. 

On April 20 and April 25, 2022, TICO charged Barrett & Carlysle Travel Ltd. with 39 additional counts of operating as a travel agent without being registered.

TICO also charged Harry P. Schneider with one count of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO. Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media contact
Kristina Wilson
Stakeholder Relations Manager
This email address is being protected from spambots. You need JavaScript enabled to view it.