TICO recently announced a temporary one-time fee waiver whereby travel agents and wholesalers do not need to pay      their annual registration renewal fees or Travel Industry Compensation Fund payments (“Form-1”) owing to TICO between     April 1, 2020 to March 31, 2021. The renewal forms and the Form-1 disclosing the gross sales (with zero payment) are still required to be submitted by the due date.

TICO has subscribed to the Royal Bank of Canada using their WAYPAY electronic funds transfer system to process refunds for those who have already paid. Click here for detailed information regarding the refund process and the information we require from you. 

We understand that you may have additional questions relating to your registration renewal fees and Travel Industry Compensation Fund payments. TICO is operating remotely, but we are here to assist you. Any questions can be directed    to This email address is being protected from spambots. You need JavaScript enabled to view it. or toll free at 1-888-451-TICO (8426).


Richard Smart

Registrar, Travel Industry Act, 2002