October 2, 2025 - Charged: Happy Long Inc., operating as Happy Long Travel, and Sara Yuen Yee Wong
Mississauga, ONT. – The Travel Industry Council of Ontario (TICO) has charged Happy Long Inc., operating as Happy Long Travel, and Sara Yuen Yee Wong with one count each of operating as a travel agent without being registered.
Sara Yuen Yee Wong was also charged with one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence.
It is alleged that Happy Long Inc., operating as Happy Long Travel, and Sara Yuen Yee Wong continued to sell travel with an expired TICO registration.
Happy Long Inc., operating as Happy Long Travel, and Sara Yuen Yee Wong will appear in court on November 28, 2025 in Newmarket, Ontario.
Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.
TICO prosecutes unregistered companies and individuals to maintain the integrity of Ontario’s travel marketplace, giving consumers confidence when purchasing travel from registered professionals, while ensuring a level playing field for registered businesses.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager