In a recent survey, 82% of Ontario consumers said that it’s important to them that the travel agency or website they are booking with is regulated.

Consumers expect to learn about the consumer protection available to them from the company they are booking with.

Click here to access the new Registrant Toolkit.

About the Registrant Toolkit

TICO’s Registrant Toolkit is an online resource where travel agents, agencies, websites and tour operators can download:

  • Consumer protection overview PDF in 16 languages
  • Logos
  • Social media posts
  • Blog posts
  • Videos

All the resources speak to the consumer protection benefits of booking with a TICO-registered company.

Different formats that are easy to share

We know how busy you are and how tough it can be to find time to write or source materials that are informative, relevant and credible. The resources we are providing are free and easy to share via email, printed copies, on your website or social media accounts. 


To reflect Ontario’s diversity, the All-in-One Travel Companion PDF download is available in 16 languages. Consider attaching it to client emails or printing off copies for in-person sales. 

Working together to enhance consumer confidence

Enhancing consumer confidence will be a critical way for the travel industry recovery to move forward. TICO’s materials highlight the knowledge, professionalism, experience and support that come with booking with a TICO-registered business and the added peace-of-mind for consumers. 

Have questions or want a tutorial?

TICO is hosting a lunch-and-learn webinar on Tuesday, April 26, 2022, from 12 pm – 1 pm to demo the Registrant Toolkit and answer any questions. Please click here to register.

If you have any questions in the meanwhile, please email This email address is being protected from spambots. You need JavaScript enabled to view it..