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Dec 19`16 - TICO Launches Consumer Awareness Campaign

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Toronto - Did you know that there is a Travel Compensation Fund available that provides consumer protection? Did you know that your Ontario travel agency or website must advise you what travel documents you need before you book your trip? Both exist - but only when you book with a TICO-registered travel agency or website.

TICO, Ontario’s Travel Regulator, is launching a two-pronged awareness campaign to reinforce the consumer protection available in Ontario which includes the Travel Compensation Fund and the importance of booking your travel services with a TICO-registered travel agency or website so that you, the Ontario travel consumer, are protected.

“Consumers making holiday arrangements have a choice: they can book through a TICO-registered travel agency or website and have their travel services protected, or they can put their hard-earned vacation dollars at risk and book with someone else,” warns Richard Smart, TICO President and CEO. “This is a very timely message, considering the increasing number of booking options available to consumers, and also given that this is the time of year consumers start planning their winter and spring break vacations. TICO’s campaign will stress that when booking a holiday with a registered Ontario travel agency or website, travelers are protected by the Province’s strict consumer protection laws, and the regulations governing the Ontario Travel Industry Compensation Fund.”

TICO’s consumer awareness campaign will run on television and online platforms using two distinct 15 second commercials. One to highlight the Travel Compensation Fund and the other an upbeat message of consumer protection for all the information the consumer doesn’t know. The duration is December 19th until January 22nd across all of Ontario.

To watch TICO’s Travel Compensation Fund commercial - click here

To watch TICO’s Consumer Protection and Information commercial - click here

For additional info, visit TICO’s website.


About TICO
Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund.

For More Information, Media Please Contact:
Mr. Richard Smart, President & CEO or Dorian Werda, Vice President, Operations
Tel: (905) 624-6241 / Toll Free: 1-888-451-TICO