The Travel Industry Council of Ontario (TICO) recognizes the importance of privacy and the sensitivity of personal information.  We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary to carry out our regulatory activities and to meet our consumer protection mandate.  TICO has a strong duty of confidentiality. 

Section 35 of the Travel Industry Act, 2002 requires that those involved in the administration of the Act keep confidential the information obtained in the course of their duties.  The following Privacy Policy outlines how TICO manages personal information and safeguard privacy.  

Access and Privacy Code - click here