The News page is TICO's communication centre for stakeholders. From time to time, TICO will issue press releases to inform stakeholders about issues and events that affect consumers and industry alike. Stay informed by regularly looking at TICO's news page for new or updated postings.
Access the latest list of Ontario travel retailers and travel wholesalers that are no longer registered with TICO. In some cases, a closure may result in claims against the Compensation Fund.
If TICO has grounds to believe that an Ontario registered travel retailer or travel wholesaler contravenes the legislation or the terms of their registration, TICO may Temporarily Suspend their Registration. Consumers should not purchase travel services from any travel retailer or travel wholesaler while their registration with TICO is suspended. Access the latest list of Ontario retailers and travel wholesalers that have had their registrations temporarily suspended.
Advisories and Bulletins
TICO Advisories are released when issues arise that affect both consumers and industry alike such as closures where claims are expected against the Compensation Fund and any updates on changes to the legislation. Get the up-to-date information on these and other issues affecting the industry and its stakeholders. Stay informed by regularly visiting TICO's news section.
If an Ontario registered travel retailer or travel wholesaler contravenes the legislation or the terms of their registration, TICO may propose to revoke their registration. Consumers should not purchase travel services from any travel retailer or travel wholesaler that is not registered with TICO. Access the latest list of Ontario retailers and travel wholesalers that have had their registrations revoked.
Charges and Conviction
TICO conducts investigations when it becomes apparent that there may have been a breach of the Travel Industry Act, 2002 and Ontario Regulation 26/05. Investigations can result in charges being laid under the statute. Results of investigations are not a matter of public record, unless they escalate into a prosecution and charges are laid. Find out more about TICO investigations that have resulted in charges and convictions.