Every person who works for a registered Ontario travel agency or booking website, and sells travel services or provides travel advice to the public must, by law, meet TICO's Education Standards. 

This includes Supervisors and Managers on a registrant's registration record with TICO. The Education Standards Program is administered by Oliver’s Publishing Inc., a recognized leader in regulated e-learning. The program consists of two levels:

1) Travel Counsellor
2) Supervisor/Manager

  • For more information about becoming a TICO Certified Travel Counsellor or Supervisor/Manager in Ontario, click here.
  • To enroll in the program, click here
  • Looking for a copy of your TICO Certificate? Please contact Oliver's at the contact information below.

IMPORTANT NOTE: Successfully passing the TICO Education Standards Exam allows you to sell travel services or provide travel advice to the public on behalf of a TICO registered Ontario travel agency. It does not mean that you are licensed to sell travel services in Ontario. A pass certificate for the exam is not the same as a TICO registration. If you are not working for a TICO registered travel agency and you wish to sell travel services in Ontario, you need to contact TICO’s registration department to obtain registration before you can start selling travel services.

If you have any questions or require assistance regarding TICO’s Education Standards Program, please contact Oliver's at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-800-238-0377 (Mon-Fri 9 am – 5 pm ET)

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