TICO conducts investigations when it becomes apparent that there may have been a breach of the Travel Industry Act, 2002 and Ontario Regulation 26/05. Investigations can result in charges being laid under the statute. Results of investigations are not a matter of public record, unless they escalate into a prosecution and charges are laid. The following are TICO investigations that have resulted in charges and convictions:

Current Charges:

Date Name
September 27, 2022 Alistair Hamilton
July 6, 2022 Muskoka District Rentals Inc., Maryrose Coleman and Ross Halloran
March 29, 2022 Human Logistics Inc. and Aaron Mitchell
February 24, 2022 Angela Comella and Angie's All Seasons Travel Inc.
October 10, 2019 CA Tour International Inc. and Ping Chen
February 26, 2019 Libia Guerra-Paez (Representaciones Neward Inc.)

Convictions:

Date Name
June 28, 2022 Brian McKinlay operating as Meridien Cottages Inc.
May 27, 2022 Sherkston Trailer Rentals Inc. and Patricia D. Levasseur
May 12, 2022 Barrett & Carlysle Travel and Tanja Schneider-Steinbock
May 5, 2022 Albarkah Travel and Tours Inc. and Mahmood Bashir
July 23, 2021 Moose Travel Company Ltd. 
May 14, 2021 Millennium Leisure Travels Inc. and Kailan Ariyarajah
March 26, 2021 Michael Shane Adams
March 5, 2021 Hazem El Maghraby and Travel Partner International Inc.
November 20, 2020 Karen Gushue 
January 22, 2020 Raed Karborani and Biblical Journeys Canada
January 16, 2020 Pure Yoga Ottawa Inc.
July 26, 2019 Emmanuel Adjei

May 7, 2019

Derrell Caprietta
April 18, 2019 Yves Gildas Emolo Morrison
Feb 11, 2019         Karen Gushue

 

Current Charges:

September 27, 2022
Alistair Hamilton 
Alistair Hamiltonwas charged with one count of operating as a travel agent without being registered. Alistair Hamilton will appear in court at 9 am on October 27, 2022, in Hamilton, Ontario.

July 6, 2022
Muskoka District Rentals Inc., Maryrose Coleman and Ross Halloran
Muskoka District Rentals Inc. was charged with one count of operating as a travel agent without being registered. Maryrose Coleman and Ross Halloran have both been charged with one count each of operating as a travel agent without being registered, and one count each of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence. Maryrose Coleman and Ross Halloran will appear in court at 9 am on August 10, 2022, at 76 Pine Street in Bracebridge, Ontario.

March 29, 2022
Human Logistics Inc. and Aaron Mitchell
Human Logistics Inc. was charged with one (1) count of operating as a travel agent without being registered. TICO has charged Aaron Mitchell with one (1) count of operating as a travel agent without being registered, and one (1) count of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence. Aaron Mitchell will appear in court on May 20, 2022, at 1:30 pm at Old City Hall Court, 60 Queen Street W., Toronto.

February 24, 2022
Angela Comella and Angie's All Seasons Travel Inc.
Angie's All Seasons Travel Inc. was charged with 26 counts of operating as a travel agent without being registered; 4 counts of failing to bring to the attention of customers any conditions that may affect the customers’ decision to purchase, before entering into an agreement or taking payment for travel services; 4 counts of failing to explain to customers any requirements or limitations relating to transfer or cancellation of the travel services, before entering into an agreement or taking payment for travel services; 4 counts of failing to provide customers with a statement, invoice, setting out any fees, levies, service charges and whether those amounts are refundable; 4 counts of failing to inform the customer of the existence of a service charge before selling travel services; 1 count of failing to notify the Registrar at least five days before making changes to its banking information; 1 count of failing to maintain a trust account for all money received from customers for travel services; 1 count of failing to hold monies received from consumers in trust and failing to deposit all such money into the trust account within two banking days after receiving it; and 1 count of disbursing or withdrawing money held in trust, other than to make a refund to a consumer. Angela Comella is charged with one count of operating as a travel agent without being registered and one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the Corporation from committing an offence. Angela Comella will appear in court on March 25, 2022, at 9 am at 17150 Yonge Street, Newmarket (York Region).

October 10, 2019
CA Tour International Inc. and Ping Chen
CA Tour International Inc. was charged with one (1) count of operating as a travel agent without being registered. TICO has also charged Ms. Ping Chen with one (1) count of operating as a travel agent without being registered, and one (1) count of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence, in this case, for operating without TICO registration. It is alleged that Ms. Chen continued to operate CA Tour International Inc. after the company’s TICO registration was revoked on September 18, 2018. Ms. Chen will appear in court at 60 Queen Street West in Toronto, Ontario on Thursday, November 7, 2019.

February 26, 2019
Libia Guerra-Paez (Representaciones Neward Inc.)
Representaciones Neward Inc. was charged with two (2) counts of operating as a travel agent without being registered. TICO has also charged Libia Guerra-Paez with two (2) counts of operating as a travel agent without being registered, and two (2) counts of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence. Libia Guerra-Paez will appear in court virtually at 60 Queen Street West in Toronto, Ontario on April 1, 2022.

Convictions:

June 28, 2022
Brian McKinlay operating as Meridien Cottages Inc.
Brian McKinlay, who conducted business as Meridien Cottages, was convicted of one count of operating as a travel agent without being registered.
Brian McKinlay has been sentenced in Court to a $2,500 fine, including a victim fine surcharge, as well as a two-year probation.

May 27, 2022
Sherkston Trailer Rentals Inc. and Patricia D. Levasseur
Sherkston Trailer Rentals Inc. and Patricia D. Levasseur were convicted of one count each of operating as a travel agent without being registered. Sherkston Trailer Rentals Inc. has been sentenced in Court to a $5,000 fine, including a victim surcharge. Both Sherkston Trailer Rentals Inc. and Patricia D. Levasseur were also sentenced to a two-year probation and are prohibited from engaging in activities as a registered Travel Agent, unless they become registered under the Travel Industry Act, 2002.

May 12, 2022
Barrett & Carlysle Travel and Tanja Schneider-Steinbock
Barrett & Carlysle Travel was convicted of 40 counts of selling travel services without being registered. Tanja Schneider-Steinbock, an officer and director of the company and also the manager on record, was convicted of one count of selling travel services without being registered and one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence. Both Barrett & Carlysle Travel and Tanja Schneider-Steinbock have been sentenced in Court to a two-year probation and they are prohibited from applying for or engaging in activities as a registered Travel Agent, as defined in the Travel Industry Act, 2002. The Court ordered Barrett & Carlysle Travel to pay a fine of $3,750, including a victim surcharge.

May 5, 2022
Albarkah Travel and Tours Inc. and Mahmood Bashir
Albarkah Travel and Tours Inc. was convicted on eight counts of failing to deposit consumer money into a trust account and three counts of failing to issue receipts to consumers. Additionally, Mahmood Bashir was convicted of one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence. Mahmood Bashir has been sentenced in Court to a two-year probation and is prohibited from applying for or engaging in activities as a registered Travel Agent, as defined in the Travel Industry Act, 2002. Mahmood Bashir was also sentenced to 200 hours of community service. The court ordered Albarkah Travel and Tours Inc. to pay $25,000 in restitution to the Travel Industry Compensation Fund, on top of the $25,000 in restitution that has already been paid.

July 23, 2021
Moose Travel Company Ltd. 
Moose Travel Company Ltd. was convicted of selling travel services without registration.  On July 23, 2021, Moose Travel Company Ltd. plead guilty to selling travel services without registration between July 2018 and May 2019 in contravention of the Travel Industry Act, 2002.  A fine of $5,500 plus a Victim Fine Surcharge was imposed.  

May 14, 2021
Millenium Leisure Travels Inc. and Kailan Ariyarajah
Millennium Leisure Travels Inc. was charged with one (1) count of operating as a travel agent without being registered. TICO also charged Mr. Kailan Ariyarajah with one (1) count of operating as a travel agent without being registered. Mr. Ariyarajah was also charged with one (1) count of being an Officer and Director of the Corporation and failing to take reasonable care to prevent the corporation from committing an offence (operating without TICO registration). Millennium Leisure Travels Inc. pled guilty to operating without registration and was sentenced to a fine of $4,500 (plus Victim Fine Surcharge) payable in 1 year, and 2 years probation. Prior to pleading guilty, Millenium Leisure Travels Inc. paid $2,285 bank draft to TICO in restitution and signed an undertaking not to sell travel services in the future without registration.

March 26, 2021
Michael Shane Adams
Michael Shane Adams was convicted of one count of operating as a Travel Agent without registration contrary to the Travel Industry Act, 2002. The Court ordered Mr. Adams to pay a fine of $3,000 plus Victim Fine Surcharge. Mr. Adams has indicated he will be submitting an application to register with TICO.

March 5, 2021
Hazem El Maghraby and Travel Partner International Inc.
Travel Partner International Inc. was charged with one (1) count of operating as a travel agent without being registered. TICO had also charged Mr. Hazem El Maghraby with one (1) count of being an Officer and Director of the Corporation and failing to take reasonable care to prevent the Corporation from committing an offence, in this case, for operating without TICO registration.These charges were withdrawn.

November 20, 2020
Karen Gushue
On February 8, 2019, Karen Gushue was convicted on two (2) counts of operating as a travel agent without being registered. She was sentenced to 75 days and 45 days in jail to be served intermittently and concurrently. On appeal, the sentenced was varied to 30 days and 20 days in jail to be served concurrently and consecutively.

January 22, 2020
Raed Karborani and Biblical Journeys Canada
Mr. Raed Karborani, operating as Biblical Journeys Canada, pleaded guilty to one count of operating as a travel agent without registration, contrary to the Travel Industry Act, 2002. The Court sentenced Mr. Karborani to two years of probation, and as an alternative to a fine payable to the municipality, required him to make a $2,000 charitable donation to a registered charity of his choice.

January 16, 2020
Pure Yoga Ottawa Inc.
Pure Yoga Ottawa Inc. pleaded guilty to one count of operating as a travel agent without registration, contrary to the Travel Industry Act, 2002. The Court ordered Pure Yoga Ottawa to pay a fine of $5,000, including a surcharge, within 90 days.

July 26, 2019
Emmanuel Adjei
Emmanuel Adjei was convicted on three counts of operating as a Travel Agent without registration, contrary to the Travel Industry Act, 2002. The Court ordered Mr. Adjei to pay $6,561 in restitution and perform 200 hours of community service. He was also placed on probation for two years. 

May 7, 2019
Derrell Caprietta
Derrell Caprietta was convicted of one count of operating as a Travel Agent without registration contrary to S 4(1)(a) and S 31(1)(c) of the Travel Industry Act, 2002. The Court ordered Mr. Caprietta to pay a total fine of $3,750, which includes the Victim Fine Surcharge. Mr. Caprietta was also ordered to pay $3,025 restitution to a consumer and sentenced to a one-year probation.

April 18, 2019
Yves Gildas Emolo Morrison
Yves Gildas Emolo Morrison was convicted on one count of operating as a Travel Agent without registration contrary to S 4(1)(a) and S 31(1)(c) of the Travel Industry Act, 2002. Mr. Morrison was ordered to pay a total fine of $6,250 including surcharges, sentenced to a two-year probation order and ordered to pay $6,550 restitution to the consumers.  

February 11, 2019 
Karen Gushue 
After being charged by the Travel Industry Council of Ontario (TICO), Ms. Karen Gushue was convicted on two counts of Operating as a Travel Agent without registration contrary to S 4(1)(a) and S 31(1)(c) of the Travel Industry Act, 2002. Ms. Gushue was sentenced to 75 days and 45 days in jail, to be served intermittently and concurrently.