Mississauga, ON – On March 29, 2022, the Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved 19 claims against the Ontario Travel Compensation Fund totalling $32,966 to assist 27 consumers who did not receive the travel services for which they had paid.

The approved Ontario Travel Compensation Fund claims are as follows:

  • Fly Jamaica Airways
    7 claims to assist 9 consumers, totalling $9,570
     
  • Jet Airways
    6 claims to assist 7 consumers, totalling $4,088
     
  • Sunmed Holidays Inc.
    6 claims to assist 11 consumers, totalling $19,308

In addition, the following claim totalling $4,188 was denied:

  • Sunmed Holidays Inc.
    1 claim for 2 consumers, totalling $4,188 as the travel services were cancelled by the claimant and were 100% nonrefundable at the time of cancellation.   The consumers were claiming for the value of a future travel voucher (credit) provided by Sunmed Holidays Inc. as a goodwill gesture.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO. Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media contact:
Kristina Wilson
Stakeholder Relations Manager
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