Mississauga, ONT. – Ms. Alicia Kielek has been sentenced to two years of probation, including 50 hours of community service, restitution totaling $6,440 (to be paid by November 25, 2021), and an industry ban for the duration of the Order.

Ms. Kielek was convicted of two counts of operating as a travel agent without registration on September 20, 2018.

Ms. Kielek was previously the supervisor/manager of Intercontinental Travel Bureau, a travel agency that was TICO-registered until its registration was revoked in 2015 due to alleged contraventions of the Travel Industry Act, 2002. Ms. Kielek continued to operate without registration, selling travel services to consumers, which they never received.

This is Ms. Kielek’s second conviction. In 2016, Ms. Kielek pleaded guilty to five counts of operating as a travel agent without registration. Details of that conviction and sentencing can be found at this link.

The most recent conviction and sentencing are in relation to two additional individual consumers who came forward with allegations against Ms. Kielek, before the first case concluded.

Consumers are encouraged to verify if the travel agency or website they are booking with is TICO registered by using TICO’s online directory.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO. Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

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Media Contact:

Kristina Wilson
Stakeholder Relations Manager
647-355-0900
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