On March 27, 2018, TICO’s Board of Directors approved payment of $3,089.72 to assist 2 consumers who did not receive the travel services for which they had paid.  The payment was due to the failure of Transaero Airlines in Moscow.

The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario registered travel agency or travel wholesaler or due to the cessation of an end supplier airline or cruise line.  The Fund only covers consumers who have booked through an Ontario registered travel agent. The Fund is administered by the Travel Industry Council of Ontario, a not-for-profit corporation. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO. Visit TICO’s website at www.tico.ca or e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.




For More Information, Media Please Contact:

Mr. Richard Smart, President and C.E.O. or Dorian Werda, Vice President, Operations
Travel Industry Council of Ontario
Tel: (905) 624-6241 / Toll Free: 1-888-451-TICO