Consumer Alert: Unregistered Travel Agency – Jo Albe Travel Co Inc.
June 25, 2026
Jo Albe Travel Co Inc.
52 Scarlet Court
Ottawa, ON K1T 3R5
The Travel Industry Council of Ontario (TICO) is warning consumers that Jo Albe Travel Co Inc. is not registered with TICO and is not authorized to sell travel services in Ontario.
TICO has received consumer complaints alleging that Jo Albe Travel Co Inc. has been acting as a travel agent without being registered. It is alleged that consumers paid Jo Albe Travel Co Inc. for travel services that were not provided, and that refunds were not issued.
If you purchased travel services from this company, or have information about its activities, please contact TICO at 1-888-451-8426 or
TICO has issued an Immediate Cease and Desist Notice to Jo Albe Travel Co Inc., as well as its directors, Riham Chakron (also known as Reham Shakron) and Jomaa Albelaas, ordering them to immediately stop acting or holding themselves out as travel agents in Ontario.
In March 2026, charges were laid against Jo Albe Travel Co Inc., Riham Chakron and Jomaa Albelaas. It is alleged they have continued to operate without registration, despite being informed of their obligations under the Travel Industry Act, 2002.
Consumers are reminded that travel agencies, booking websites and tour operators must be registered with TICO to sell travel services in Ontario. Booking with a TICO-registered business provides access to important consumer protections, including the Ontario Travel Industry Compensation Fund.
Before booking travel, consumers should confirm that the business is registered with TICO by visiting tico.ca/search.
TICO prosecutes unregistered companies and individuals to help protect consumers, maintain confidence in Ontario’s travel marketplace and support a level playing field for registered businesses.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002 on behalf of the Ontario government. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact:
Kristina Wilson
Stakeholder Relations Manager