The Travel Industry Council of Ontario is pleased to announce that it has moved to a new education provider, Oliver Publishing effective January 2, 2019. TICO’s new online education platform is now live and available to all stakeholders.  OIiver Publishing is a recognized leader in regulated e-learning and is continually raising the bar by giving students the opportunity to grow professionally through continuing education and e-learning solutions. 

The move to the new education platform will allow TICO to introduce a number of program enhancements with more upgrades to follow in the future.   

What is Changing?

  • Students may access the new education platform through TICO’s website to register for the exam. 
  • Students will no longer have to arrange for proctors for their exams saving them both time and money.  Exams will be remotely proctored via webcam. 
  • Students will no longer have to wait 14 days to book and write their exams.  First exams can be written immediately following purchase. 
  • Students will have six months after purchasing the exam attempt to take the exam.
  • Exam results will be provided by email within three business days of writing the exam unless there is an irregularity noted during the compliance review.
  • Students will receive their exam certificates electronically.
  • There will no longer be a Combination Exam but students who wish to take both the Travel Counsellor and Supervisor/Manager Exams can still purchase the exams as a bundle for the same discounted price as the current Combination Exam.  If the student passes the Travel Counsellor Exam, he or she can continue and write the Supervisor/Manager Exam, or the individual can write the Supervisor/Manager Exam on another day.      

What is Staying the Same?

  • The Study Manual is unchanged so anyone preparing for the exam can keep studying.
  • There is no change to the cost of the exams.

Registration to write the TICO exam(s) is now open and as there is no waiting period prior to a first exam attempt, candidates will also be able to write the exam as soon as they wish.

To register for the TICO Exam or to receive more information about the new processclick here

Anyone with questions regarding the changes to TICO’s Education Standards Program should contact Olivers Publishing  This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-800-238-0377 (Mon-Fri 9 a.m. – 5 p.m. ET)