TICO wishes to caution all travel retailers and travel wholesalers about accepting bookings from an individual by the name Libia Ysabel Guerra Paez and/or Representaciones Neward Inc. on behalf of consumers.  It appears that this person may be selling travel services and operating as a travel agent without TICO registration, contrary to section 4(1)(a) of the Travel Industry Act, 2002.

Reported incidents mainly relate to all-inclusive packaged holidays to Punta Cana, Dominican Republic with future departure dates. 

TICO recommends that registrants be extremely cautious when accepting bookings. If you are suspicious about a booking, TICO recommends that you ensure that the travel agency is registered with TICO (if located in Ontario) and/or contact the travel agency to confirm whether the travel agent attempting to make the booking is actually employed by that agency.

If your business has been accepting bookings from this individual please contact TICO at 1-888-451-8426 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Richard Smart
Registrar, Travel Industry Act, 2002