Travel Industry Council of Ontario

Booking A Hotel Yourself?

If You Don't See TICO's Logo, You're Not Protected.

All travel agencies in Ontario are regulated by TICO. Registered TICO agencies provide additional protection that may not be available when booking with agencies based in other countries or provinces. And the knowledge, integrity and professionalism of a TICO registered agency will give you peace of mind.

No matter how good your travel package looks, make sure your trip goes according to plan. Book with an Ontario TICO registered agency and website.

TICO PROTECTS YOU IN FOUR MAIN WAYS:
Regulation
REGULATION
TICO regulates the Ontario
travel industry.
Monitoring
MONITORING
TICO inspects and monitors all
Ontario travel agencies.
Refunds
REFUNDS
TICO refunds money for services
you paid for but did not receive.
Complaints
COMPLAINTS
TICO helps you out with a
complaints process.
Check Out Our Newest Commercial
TICO
Always look for the TICO
logo when you purchase.

FREQUENTLY ASKED QUESTIONS ABOUT TICO

Does TICO sell travel services?
TICO does not sell travel services. TICO administers the Travel Industry Act, 2002 in the Province of Ontario, which provides consumer protection for your travel investment.

Can TICO advise me whether a travel company is registered under the Travel Industry Act, 2002?
Yes, you may contact our office to confirm whether a travel company is registered with TICO or use TICO's Travel Agency Search found on our website.

Learn more about TICO, or search for a registered travel agency and book your travel with confidence.