November 27, 2020 

The Ontario government notified stakeholders on November 27 that, further to the March 30 amendments to the General regulation under the Travel Industry Act, 2002 (TIA), additional amendments have been made to further reduce burden on Ontario’s registered travel agents and wholesalers impacted by the COVID-19 outbreak. The amendments come into force on December 1, 2020. Click here to find the regulatory changes on the e-laws website.                                                              

The regulatory changes include:

Temporarily exempting registrants from filing Annual Financial Statements

Extending the temporary provisions added in March 2020

Exempting REBBA registrants from Short-term Accommodation Rental Properties

Commission Recalls

Richard Smart, President & CEO, commented “These are very challenging times for consumers and registrants, and these amendments further demonstrate the government’s and TICO’s ongoing commitment to consumer protection and a viable travel industry through the path to recovery”.

We understand that you may have questions relating to the amendments and how they impact you and your business. TICO will be providing additional details shortly. Please check back often as we will be posting updates as they become available.

In addition, TICO publishes helpful guidelines to assist registrants with better understanding these amendments, namely a guideline for Short-term Accommodation Rental Properties and a guideline for Exemptions to Ontario Regulation 26/05

Please check often as we will be posting news and updates as they become available.

To contact TICO

TICO is operating remotely, but we are here to assist you. For more information, please click here.

Any questions can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. or toll free 1-888-451-TICO (8426).


Richard Smart
Registrar, Travel Industry Act, 2002