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CONSUMER ALERT - Carolyn (Michelle) Solomon - Travel Agent

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TICO has received a number of complaints from consumers who received unauthorized charges on their credit cards after booking travel services with Carolyn (Michelle) Solomon. Carolyn (Michelle) Solomon was a travel counsellor formally associated with Blue Mountain Travel in Toronto, ON.

Toronto Police have issued a News Release announcing that Carolyn (Michelle) Solomon has been arrested and charged with two counts of fraud over $5,000.

To access the Toronto Police News Releaseclick here

We wish to advise anyone who booked travel services with Carolyn (Michelle) Solomon and has been affected to contact the Travel Industry Council of Ontario (TICO) Consumer Complaints Department at 1-888-451-8426 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Toronto Police are also asking Victims, or anyone with information, is asked to contact Detective Ruth Moran at 416-808-7319, by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it   Crime Stoppers anonymously at 416-222-TIPS (8477), online at www.222tips.com, text TOR and your message to CRIMES (274637).

TICO is Ontario’s Travel Regulator and is committed to consumer protection. Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. Visit TICO’s website at www.tico.ca or email TICO at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Richard Smart
Registrar, Travel Industry Act, 2002