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CONSUMER ALERT - Frank Cardona (Travel Counsellor)

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TICO has received a number of complaints from consumers who received unauthorized charges on their credit cards after booking travel services with Frank Cardona. Frank Cardona was a travel counsellor formally associated with TriWorld Travel in Toronto, ON.

Toronto Police have issued a News Release announcing that Frank Cardona has been arrested and charged with one count of fraud over $5,000.

To access the Toronto Police News Release click here

We wish to advise anyone who booked travel services with Frank Cardona and has been affected to contact the Travel Industry Council of Ontario (TICO) Consumer Complaints Department at 1-888-451-8426 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

TICO is Ontario’s Travel Regulator and is committed to consumer protection. Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. Visit TICO’s website at www.tico.ca or email TICO at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Richard Smart
Registrar, Travel Industry Act, 2002