Closure Advisory - Malev Airlines Ceases Operations
Updated Information as of February 06, 2012
Malev Airlines located in Hungary has ceased operations as of February 03, 2012.
Malev Airlines has updated its information for consumers affected by the failure of the airline. Please read the information they have provided in relation to consumers obtaining refunds. The airline is instructing consumers who paid by credit card to contact their credit card company to request a refund - Click here to access the latest information from Malev Airlines
Consumers who have purchased a Malev Airlines ticket with a future departure from an Ontario travel agency may file a claim from the Ontario Travel Industry Compensation Fund for reimbursement.
Consumers who have purchased their Malev Airlines travel services from an registered Ontario travel agency:
Consumers may request a claim form from TICO against the Travel Compensation Fund -
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to request a claim form or consumers may also contact TICO directly at 1-888-451-8426 or (905) 624-6241 or email:
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to request a claim form. Consumers are advised to contact their travel agent for information and assistance with respect to any alternate travel arrangements that they may require.
Please note that there is a legislated 6 month claim filing deadline. The filing deadline is August 07, 2012.
All consumers who have paid by credit card and who have been charged by the airline should contact their credit card company and request a chargeback (refund) as well as request a claim form from TICO.
Consumers who purchased their Malev Airlines travel services from an out-of-province travel agency (i.e. a travel agency located outside the province of Ontario) AND Consumers who purchased their Malev Airlines travel services directly from the airline:
There is no provision under Ontario Regulation 26/05 pursuant to the Travel Industry Act, 2002 for a consumer to claim on the Compensation Fund when they have purchased travel services from an out-of-province travel agency. TICO can only recommend that you contact your travel agency for further assistance and/or your credit card company and request a chargeback (refund), if applicable.
Should you have any questions or require further clarification, please contact TICO at 1-888-451-8426 or (905) 624-6241 or email:
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