TICO - Industry Info

Industry Info

What You Should Know About Outside Sales Representatives

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TICO has recognized a growing trend of travel counsellors working outside of the registered place of business of a TICO registered travel agency (Host Agency).  When a travel counsellor works outside of the registered place of business, TICO considers this person to be working in the capacity of an Outside Sales Representative (OSR).                 

TICO has developed Guidelines designed to assist  both  the individual (OSR) selling travel services and the businesses (Host Agencies) that have OSR's selling travel services on their behalf.  The Guidelines are provided to support a better understanding of the requirements under the Travel Industry Act, 2002 and Ontario Regulation 26/05 and to ensure compliance.  

 

 Click here   Outside Sales Representative Guidelines - for Travel Counsellors - PDF

 Click here   Outside Sales Representative Guidelines - for Travel Agency Owners - PDF