Looking to submit a formal complaint? Learn more about TICO’s complaint handling process.
READ MORERead more travel complaint information including examples of issues TICO can and cannot assist with.
READ MORERequest a complaint form here or contact TICO’s complaints department to assist with any questions.
READ MOREThe compensation fund is financed by travel agents and wholesalers to provide additional protection for travel consumers.
READ MOREThe compensation fund may reimburse travel services not provided. Read our FAQ for eligibility, deadlines, and more.
READ MORERequest a claim form and apply for reimbursement through the Ontario Travel industry Compensation Fund.
READ MOREPlanning a vacation? Make sure your trip goes according to plan by following our travel tips.
READ MOREWhy worry when adventure awaits? Try out our helpful travel checklist when booking your next trip.
READ MOREHave a travel question? “Ask TICO” for a chance to be a part of our question and answer blog.